Privacy Policy
1. Overview
NeilSoftware ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we handle information when you visit our website at neilsoftware.com.
This website is designed to collect the minimum information necessary for operation, security, and support. We never sell your personal information.
2. Information We Collect
Website visits: We may collect standard server logs, such as IP address, browser user-agent, requested URL, referring page, and access time, for security, troubleshooting, and operational purposes.
These website logs are used to keep the site reliable and secure. They are not used to identify you personally or to track you across other websites.
Contact forms and email support: When you contact us, we receive the information you choose to provide, such as your name, email address, message content, and any details needed to respond to your inquiry.
3. How We Use Information
- To operate, maintain, and improve this website
- To respond to contact or support inquiries you initiate
- To diagnose website issues and maintain security
- To comply with applicable legal obligations
4. Data Storage & Security
Website server logs and support messages may be retained for a limited period as needed for security, troubleshooting, business records, or legal compliance.
We implement reasonable technical and organizational measures to protect information we handle against unauthorized access, alteration, or destruction.
5. Third-Party Services
This website may use standard web fonts or resources served by third-party providers such as Google Fonts. Those providers may process requests according to their own privacy policies.
6. Children's Privacy
This website is not directed to children. We do not knowingly collect personal information from children through this website. If you believe a child has provided us with personal information, please contact us and we will take appropriate action.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete personal data we hold about you, such as support messages you have sent to us.
To make a privacy request, please contact us using the link below. We will respond within a reasonable time and in accordance with applicable law.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will indicate the date of the last update at the top of this page. Continued use of this website after any changes constitutes acceptance of the updated policy.
9. Contact
If you have any questions about this Privacy Policy, please contact us. We will respond within 30 days.